Terms and Condition

Effective Date: September 24, 2024

These Terms and Conditions govern your use of our website glowupcollections.in. By accessing and using our website, you agree to comply with and be bound by these terms. Please read them carefully and retain a copy for your records. If you do not agree to these terms, you must not use our website.

Privacy Policy

This section outlines how Glowup Collections collects, stores, and uses your information.

Information Collection

We collect data when you use our website, register, subscribe to our newsletter, contact us, or make purchases.

Information Storage

We retain your information only as long as necessary to fulfill your orders, contractual obligations, and legal requirements, such as tax records. You can update your personal information, and we will keep a copy of the prior version to meet legal obligations.

Information Usage

We use your personal information primarily for business and administrative purposes, including contacting you and processing orders. This includes:

• Sending newsletters about promotions, products, services, and updates.
• Managing your account and registration.
• Improving our business and website.
• Advertising products and services.
• Responding to inquiries and complaints.
• Personalizing your website experience.
• Fulfilling contractual and legal obligations.
• Providing information to service providers solely for order fulfillment.
• Disclosures to Third Parties
• We share your personal information with service providers such as delivery and payment partners only to the extent necessary for business operations and contractual obligations.

Selling Information to Third Parties

Customer information is treated confidentially and is not sold to third parties.

Securing Your Personal Information

We prioritize the security of your personal information using measures such as secure servers, SSL technology, and restricted access to information. In case of a data breach, we will notify you via email and take appropriate steps to restore data integrity.

Unsubscribing

You can opt-out of direct mail by clicking the unsubscribe link in any email. For privacy concerns or to stop receiving communications, email us at hello@pepnails.com.

Important Disclaimer

While we ensure the security of your personal information, exercise caution with sensitive information and avoid sharing it with third parties claiming association with Pep Nails. We are not liable for issues arising from your negligence or misconduct.

Third Party Websites and Content

Our website includes links for sharing content on social media platforms. We are not responsible for third-party websites or their content and disclaim any liability for user-generated content on these platforms.

Online Store Terms

By using this website, you confirm that you are of legal age in your jurisdiction or have given consent for your minor dependents to use our website and services. You agree not to use our products or services for illegal purposes or violate any laws. Transmitting malware or viruses is prohibited. Breach of these terms will result in immediate service termination.

Modification of Prices and Services

We reserve the right to change prices and services at any time without prior notice. We are not liable for any changes made.

User Comments and Feedback

We are not obligated to maintain confidentiality, compensate for, or respond to comments. We may monitor, edit, or remove content deemed unlawful or offensive. Comments must not violate third-party rights or contain harmful material. You are responsible for your comments and their accuracy. We assume no liability for user comments.

Indemnification

You agree to indemnify and holdGlowup Collections and its affiliates harmless from any claims, damages, or expenses arising from your use of the website. You will cooperate with us in the defense of any claim.

Changes to Terms and Conditions

We may update these terms and other policies from time to time. Changes will be posted on the website, and by continuing to use the website, you agree to the updated terms. Review these terms regularly to stay informed.

Returns, Exchanges, and Refunds

Generally, returns, exchanges, and refunds are not allowed except for damaged items. An uncut, clear, 360-degree unboxing video must be submitted within 24 hours of receipt to glowupnails24@gmail.com. Failure to provide proper evidence will result in the rejection of the request.

Returns: Allowed only for damaged items with the original invoice and packaging. Request approval is required.

Exchanges: Allowed only for defective items with the original invoice and packaging. Request approval is required.

Refunds: If approved, refunds will be processed within 15 days. Contact us if you have not received your refund after the expected period.

Gifts: For items marked as gifts, a gift credit will be issued upon return approval.

Cancellation Policy

No cancellations are allowed once an order is placed.

Shipping Policy

We ship across India with a standard shipping charge of Rs. 49. Cash on delivery is available for Rs. 100, depending on the location. Orders are typically shipped within 24 hours and delivered within 3 to 7 days. For lost or damaged orders, provide appropriate proof for review.

General Conditions

You agree not to reproduce or exploit our products and services without written permission. We reserve the right to refuse services to anyone at any time without notice. Your content may be transmitted unencrypted, except for credit card information, which is always encrypted.